Help Centre
Learners/Troubleshooting
Learners
Troubleshooting
Fix common course, playback, and website issues.
7 answers in this topic
- 1Check your connection and refresh the lesson.
- 2Try an updated browser or switch between Wi-Fi and mobile data.
- 3Close other apps using your connection and lower playback quality if that control is available.
- 4Clear your browser cache and contact support if the same video fails on another device.
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